Create Gifts: Shipping Policy

At Create Gifts, we aim to ensure your personalised items reach you as quickly and safely as possible. 

We’ve partnered with Royal Mail, a trusted courier across the UK, to offer a range of delivery options suited to your needs.

Delivery Options

• Standard Delivery (3-5 Working Days)
  Our Standard service is ideal if you’re looking for the most economical option. Often referred to as 'Second Class', this service takes between 3-5 working days.

• Faster Delivery (1-3 Working Days)
  This is our 'First Class' service. A great balance between speed and cost, it typically delivers your items within 1-3 working days.

• Express Delivery (Next Day)
  If you need your order in a hurry, our Express Delivery service guarantees next-day arrival by 1pm. Fully tracked for your peace of mind, this is the fastest option we offer.

• Pick up at AEL, Access Employment Limited, 32-34 Pound Street, Larne. BT40 1SQ. Mon-Fri, 9am - 4.30pm. No charge for pick up.

Large or Heavy Orders

For larger or heavier items, we use DHL Express. This fully tracked service ensures that even the bulkiest orders arrive safely and on time.

Processing Time

We aim to prepare and ship your personalised gifts as quickly as possible. Most orders are processed within 1-2 working days, depending on when the order is placed. If there are any delays, we will keep you informed.

Tracking Your Order

For orders sent via Express Delivery or DHL, tracking information will be provided so you can keep an eye on your delivery every step of the way.